Guest Services

The on-site medical center at Royal Palms Zanzibar Resort is a dedicated healthcare facility designed to provide guests and staff with immediate access to medical services. Located within the resort, the center offers a range of medical care, including routine check-ups, emergency treatment, and wellness consultations. Staffed by professional healthcare providers, the center ensures that all guests receive prompt and attentive care, enhancing their overall experience and safety during their stay at the resort.

Our domestic services are designed to enhance your stay with comfort and convenience. We offer daily housekeeping, laundry, and ironing services to ensure your room remains clean and well-maintained throughout your visit. Our attentive staff is available to assist with in-room dining, personalized requests, and any other needs you may have, ensuring a seamless and luxurious experience during your stay at our resort.

Whether you're craving a midnight snack, a full-course meal, or a refreshing drink, our dedicated staff is available around the clock to deliver a luxurious dining experience directly to your room, ensuring your stay is as comfortable and satisfying as possible.

The Business Center provides modern amenities such as high-speed internet, meeting rooms, printing and fax services, and audiovisual equipment. The center is designed to cater to the needs of business travelers, ensuring they have a seamless and productive work environment while enjoying the luxury and tranquility of the resort.

Nestled in a tranquil setting, our spa provides a range of treatments, including soothing massages, facials, and body therapies, all designed to revitalize your mind and body. Our skilled therapists use natural, locally sourced ingredients to ensure a luxurious and authentic experience, helping you unwind and enjoy the true essence of relaxation in paradise.

The Fun Room is a vibrant and inviting space designed for relaxation and entertainment. It features a variety of games, activities, and comfortable seating, making it an ideal spot for guests of all ages to unwind and enjoy leisure time. Whether you're looking to play board games, air hockey, shuffleboard, billiards, table tennis or simply relax, the Fun Room offers a cheerful environment that enhances your stay at the resort.

Our daycare provides a variety of activities, supervised by trained and caring staff, ensuring that children are entertained, educated, and well-cared-for throughout the day. The facility is equipped with play areas, educational toys, and offers meals and snacks to meet the needs of our youngest guests.

The resort features 24/7 security personnel, surveillance cameras throughout the property, and controlled access points to monitor and manage entry. Additionally, we have a comprehensive emergency response plan and trained staff to address any security concerns promptly. Our commitment is to provide a secure and peaceful stay for every guest.

Our concierge service is dedicated to enhancing your stay by providing personalized assistance and exclusive access to various amenities. From arranging bespoke excursions and local experiences to handling dining reservations and special requests, our concierge team is committed to ensuring a seamless and memorable experience for every guest. Whether you need help planning a romantic getaway, organizing transportation, or discovering the best local attractions, our expert staff is here to cater to your every need with exceptional service.

Whether arriving at the airport or traveling from local attractions, our service ensures a smooth and hassle-free experience. With pre-arranged transfers, guests can enjoy a seamless journey directly to the resort, starting their stay with ease and relaxation.

Upon arrival, guests are greeted by professional valet attendants who handle the parking of their vehicles. This service ensures a seamless check-in process, allowing guests to focus on enjoying their stay at the resort while their car is safely and efficiently parked for them.